Business Administration and Customer Service

On this page you can find all our NVQ resources for Business Administration and Customer Service.

 

 


Customer Services Practitioner Level 2

Description

This resource package has been created to support learners enrolled on the Customer Service Practitioner Level 2 programme.

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Price:
Products start at £27.25

NVQ Customer Service and Business & Administration & Administration

Description

A total solution for those taking the new 2010 NVQ/SVQ Business and Administration standards, at both Levels 2 and 3, and the new Customer Service standards, at Level 2.

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Price:
Products start at £32.00

The standards have changed and so have our books for S/NVQ Business and Administration!

Description

The standards have changed and so have our books!

Brand new, full-colour student books with free CD- ROMs to support the new S/NVQ Business & Administration standards at Level 2 and 3.

"Invaluable support for learners and assessors, and ensures full preparation for the NVQ and Technical Certificates."
Margaret Reid, Consultant in Administration, Technical Certificates and Key Skills to a leading awarding body.

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Price:
Products start at £26.00

NVQ Team Leading and Management

Description

These Candidate Handbooks cover all mandatory units and a range of optional units with case-studies, engaging features and portfolio tasks so learners develop the required knowledge for the Team Leading and Management qualifications.

 

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